At Katrelle Nova Haven, your privacy and trust are important to us. We are committed to safeguarding your personal data, and making sure that your experience with our store is both convenient and secure.

What Information We Collect

• Contact Details: Name, phone number, email, and address when you place an order or contact us.
• Order Information: Details about your purchases, payment preferences, and delivery instructions.
• Communications: Any messages, feedback, or requests you send to us.

How We Use Your Information

• To process and deliver your orders quickly and accurately.
• To contact you for order confirmation, updates, or to resolve issues.
• To improve our services, based on your feedback and preferences.
• To comply with legal and regulatory requirements.

Protecting Your Information

We use industry-standard security measures to protect your data. Only authorized staff have access to your information, and all data is handled with care and confidentiality.

Sharing and Disclosure

Katrelle Nova Haven does not sell or share your personal information with third parties for marketing purposes. We may disclose your data only if required by law, or to trusted partners (such as delivery couriers) strictly for completing your order.

Your Rights & Choices

• You may request access to, or correction of, your personal data at any time.
• You can withdraw your consent or request deletion of your information, unless required for legal or business reasons.
• For questions or requests, contact us at admin@katrellehaven.com or call +63 938 023 1799.

Cookies & Website Use

Our website may use cookies to remember your preferences and improve your browsing experience. You may disable cookies in your browser settings if you prefer.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page and will take effect immediately. Please check back periodically to stay informed.

Thank you for trusting Katrelle Nova Haven. Your privacy is our priority.